How to file a complaint:

Send an e-mail, letter or drop off a letter at City Hall:

Bountiful City Planning Department
Attention:  Code Enforcement
795 South Main Street
Bountiful, UT 84010

The Planning Department will only accept written complaints.

Please submit your name, phone number, and e-mail address. This information is required to facilitate the investigation and/or to follow up.  

Code Enforcement Investigation and Process:

Once the complaint is received, it will be reasonably investigated by Code Enforcement staff.  The City will  contact the property owner and/or tenant to notify them of the code violation. Typical cases will be given two (2) weeks to comply. Urgent matters will be given one (1) week to comply.

  • If the site is found in compliance by the specified deadline a thank you note is sent to the property owner, etc., stating that the case is closed, and an e-mail is sent to the concerned resident informing them that property is in compliance and the case is closed.
  • If the site is not found in compliance within the specified deadline a second letter and additional time may be provided by the City.
  • If the site is not found in compliance with the final specified deadline the case will be forwarded to the City Prosecutor.

Important Information

Bountiful City is complaint-based and does not go around looking for violations. However, the City reserves the right at any given time to act on safety concerns and other applicable matters deemed appropriate.