Bountiful City Utilities

Customer Billing Inquiries:

Bountiful City Hall
Temporary location: 
150 North Main Street, Suite 101
Bountiful, Utah 84010

Telephone: 801.298.6100
Office closed Fridays, Weekends and Holidays.

Please note

If you experience any problems accessing or paying your Utility Bill through the Citizen Self Service Portal, please take a screenshot of any errors and email that screenshot to Util@BountifulUtah.Gov.

Thank you for your help!                                                             Posted 3/11/2019 7:00 A.M.



You now have the option to GO PAPERLESS for your utility billing by doing ONE of the following:

  1. Filling out the "Signup for Auto Pay/EFT" and/or the "Go Paperless!" Online forms by clicking on the corresponding buttons.  You can do one or the other - or both to go completely paperless!
  2. Filling out the form that will be in your April utility bill and returning it to us
  3. Calling us at 801.298.6100
  4. Coming into City Hall at our temporary location at 150 North Main Street

Drop Boxes: For your convenience, there is a drop box for utility payments located at our temporary City Hall location, (150 North Main Street, east entrance) and Dick's Market in Bountiful. The City Hall drop boxes are collected daily and the drop box at Dick's is collected Wednesday mornings. CASH PAYMENTS AND DELINQUENT PAYMENTS SHOULD NOT BE PLACED IN THE DROP BOXES. 

Extended Hours at City Hall: The Utility Department at Bountiful City Hall has extended hours so you can come in before or after work for service! Our hours are 7:00 a.m. through 6:00 p.m. Monday through Thursday for your convenience. Call or come on in and we'll take care of you.